Programme officers are the main interface between foundations and their grantees, they can make or break grantees’ experience.

However, despite this fact, foundation leaders often pay too little attention to assessing, developing, supporting, and clarifying the expectations of these crucial staff. To improve the consistency and quality of their programme officers, foundation leaders need performance data from outside sources.

To read this Stanford Social Innovation Review article about what makes a good programme officer, please, click here.