service delivery

Development Bypasses World's Poorest

The United Nations (UN) says the UN Millennium Development Goals (MDGs) have been improving the lives of millions around the world, but people in very poor regions have not been sharing in the progress.

According to the annual report charting progress on the MDGs until the 2015 deadline, Aid money to the least developed countries fell 13 percent to US$26 billion in 2012.

UN goals to fight poverty and hunger, promote gender equality, and education, and widen access to water and health services were first outlined in 2000 and agreed to by UN members.

Community Mobilisation and the Challenges of Local Political Life

On 18 and 19 May 2013, the Socio-Economic Rights Institute’s (SERI) team made up of candidate attorney, Princess Magopane, and social researcher, Thapelo Tselapedi, organised and facilitated a follow-up, ward-based workshop in Mahikeng, North West. The first workshop, focusing on the legal and political mechanism through which the Constitution envisages the interaction between government and communities, was held in September 2012.

ConCourt to Rule on Rates Case

The Constitutional Court will deliver judgment in the case of a woman whose lights were cut off after she refused to pay rates on the grounds her municipality was not delivering services.

Kroonstad resident, Olga Rademan, a member of the Moqhaka Ratepayers and Residents' Association, declared a dispute with the Moqhaka municipality in June 2008.

She and other members withheld payment of their rates and taxes in protest against poor service delivery, but paid for electricity, water and other services.

SAHRC Satisfied With Progress on ‘Open Toilets’

The South African Human Rights Commission (SAHRC) has expressed satisfaction with the enclosing of toilets in Rammulotsi in the Free State.

SAHRC spokesperson, Isaac Mangena, points out that, members of the commission, and Moqhaka local municipality and human settlements officials inspected the area, outside Viljoenskroon.

Mangena states that the primary purpose of the inspection was to determine how both organs of state performed in respect of the implementation of recommendations made by the commission in the Rammulotsi report.

Manuel Criticised Over ‘Apartheid’ Comment

The National Education Health and Allied Workers Union (NEHAWU) has placed some of the blame for service delivery problems on Minister in the Presidency, Trevor Manuel, after he raised concerns about the civil service.
 
NEHAWU spokesperson, Sizwe Pamla, points out that, "What he forgot to mention was that the current government has spent the last couple of years trying to reverse some of the disastrous policy positions that he championed as the Minister of Finance."
 

Charities at Risk from B-BBEE Changes

If the Department of Trade and Industry (dti) has its way and codes for broad-based black economic empowerment (BBBEE) are revised in line with draft recommendations, then many non-governmental organisations will have to start asking the people who seek its services what colour they are.

Inyathelo - The South African Institute of Advancement executive director, Shelagh Gastrow, says if the draft codes are implemented, the government could be sinking the very organisations it relies upon to deliver critical basic services.

M&E on a Shoestring Budget

The funding crisis has impacted the non-governmental organisation (NGO) sector on various levels. Numerous organisations have had to close their doors and many more had no choice but to scale down operations. This has affected not only the scope of work, but often also the quality of services that the organisations can offer.

Citizen-Based Monitoring System for SA

Government is designing a citizen-based monitoring system that will help boost partnerships with civil society to better deal with issues that affect people on a daily basis.
 
Minister in the Presidency for Performance Monitoring and Evaluation, Collins Chabane, points out that some of the delivery agreements tended to be too long with too many indicators.
 

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